Information Systems and Technology teams across our enterprise have transformed to create small, agile, well-organized teams that report to and are accountable to each other. Our ClubLabs team in Los Angeles is the digital acceleration team that is responsible for building intuitive customer experiences across the AAA verticals of insurance, travel, and emergency Roadside Assistance services.

Learn why our
Technology professionals
love their work

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AAA gives a technical person the ability to grow their skill sets. We have an array of different types of systems and program languages, so there's always the opportunity to stay current."
Eric M.
IS Development Operations Engineer

Meet Nicole P.

APPLICATIONS MANAGER

INSURANCE UNDERWRITER

4 years

INSURANCE UNDERWRITING ANALYST

4 year

INFORMATION SYSTEMS SENIOR BUSINESS ANALYST

11 years

INFORMATION SYSTEMS TEACH LEAD FOR INSURANCE BUSINESS SUPPORT GROUP

4 years

INFORMATION SYSTEMS AGILE INSURANCE PRODUCT LINE MANAGER

2 years

Q: WHAT MADE YOU WANT TO WORK FOR AAA?

A: Information Systems at AAA supports various business applications, which has helped me to grow both my technical expertise and my business skills.

Q: WHAT DO YOU LOVE THE MOST ABOUT WORKING AT AAA?

A: I love the people! I love what AAA stands for; I love the opportunities available to me as an employee.

Q: WHAT DO YOU LIKE MOST ABOUT YOUR JOB?

A: The ability to take the skills that I’ve learned here at AAA and mentor others within the organization. As an Information Systems Insurance Line Manager, I manage individuals who want to make a difference in the organization.​​​​ ​I like that, in my position, I can give others that same opportunity.

Q: HOW DID AAA HELP YOU REACH YOUR CAREER GOALS?

A: AAA provided me the platform to grow within the organization. As part of my onboarding, I was able to attend multiple courses in our AAA University. I was paired with mentors. I was provided opportunities to take what I’ve learned and share those skills with others. I was given guidance on career pathing, which resulted in being selected for our High Potential Employee Program and ultimately landed me in my current position as a manager in the organization.

Q: WHICH BENEFIT IMPRESSED YOU MOST?

A: I have medical. I have dental. I have a 401(k). I have a pension. I have employee discounts and benefits with other organizations that are partnered with AAA, such as travel discounts and dining discounts. There are special AAA Employee days at various theme parks. There are so many benefits here at AAA!​​​​​​​

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